Change Management

Training Program Outline:

• The Essence of Change – Influencing Employee Attitudes During Implemented Changes
• Engaging Key Employees in the Change Process
• Developing Communication Skills Necessary for Change Implementation
• Leading a Team Through Change
• Change Phases – Planning and Implementation
• Beliefs
• Consolidating Changes

01

As a result of the training, participants will be able to:

• Gain a better understanding of change phases and the accompanying emotions
• Improve communication during change
• Plan change phases effectively
• Minimize resistance to change
• Build openness to change in others
• Enhance understanding of one’s own role in the change process

Goal-Oriented Management

Training Program Outline:

• Setting goals based on the company’s strategic objectives (SMART MODEL)
• Factors influencing the achievement of set goals (OTUIM MODEL)
• Involving employees in the attainment of established goals
• Support versus control of employees during goal implementation
• Performance appraisal discussions on goal achievement

02

As a result of the training, participants will gain skills in the following areas:

• Implementing the MBO (Management by Objectives) model in practice
• Setting goals according to the SMART model and in alignment with the organization’s strategy
• Clarifying the measurability of set goals
• Efficiently conducting conversations with employees regarding goal setting and achievement
• Constructing and evaluating action plans

Change Management

Training Program Outline:

• Team Building – Selecting the Right Team Members (M. Belbin’s concept)
• Team Leader’s Exposure
• Adapting Management Style to Team Needs (K. Blanchard)
• Effective Collaboration within the Team
• The Role of Conflicts in a Team (P. Coleman)
• Efficient Team Meeting Facilitation
• Team Decision-Making
• Communication within the Team

03

As a result of the training, participants will gain skills in the following areas:

• Skills in selecting the right individuals for one’s team
• Leading a team and adapting management style to current team needs
• Building authority within the team
• Planning and organizing team workConstructive utilization of conflict
• Conducting effective team meetings
• Collaborating with the team for mutual success.

Non-Financial Motivation of Employees

Training Program Framework:

• Employee Attitudes
• Internal and External Motivation of Employees
• The Role of Rewards and Punishments in Employee Motivation
• Delegating Tasks and Motivating for Task Fulfillment
• Motivating Employees Based on the Self-Determination Theory (Ryan, Deci)
• Sustaining Internal Motivation through Flow States (M. Csikszentmihalyi’s concept)
• Motivational Conversations with Employees

04

As a result of the training, participants will gain skills in the following areas:

• Influencing Employee Attitudes
• Effective Utilization of Non-Financial Motivation Tools
• Conscious Selection of Non-Financial Motivation Tools for Individual Employees
• Reinforcing Internal Employee Motivation
• Conducting Motivational Conversations with Employees

Effective Communication

Training Program Outline:

• Pillars of Effective Communication
• Proven Techniques Supporting Team Communication
• Recipe for Effective Employee Conversations – Conducting Coaching Conversations
• Emotions as a Tool and the Art of Managing Them in Difficult Situations
• Everyday Assertiveness
• Employee Performance Appraisal Conversations
• Motivational and Disciplinary Conversations with Employees

05

As a result of the training, participants will gain skills in the following areas:

• Effective communication within the team
• Cultivation of a cooperative attitude and knowledge exchange
• Awareness of one’s own communication style
• Elimination of basic errors in interpersonal communication
• Recognition of barriers in communication processes
• Building a positive team atmosphere through effective communication
• Development of key competencies: expression, active listening, providing feedback, giving constructive guidance to employees

Personal Effectiveness

Training Outline:

• Individual Time Thief Analysis
• Biological Clock and Operational Effectiveness
• Setting Personal Action Priorities
• Time Planning Techniques
• Information Organization Techniques
• Effective Work Organization
• Internal Motivation for Goal Achievement
• Self-Motivation and Proactiveness

06

As a result of the training, participants will acquire skills in the following areas:

• planning and priority setting
• applying techniques for effective time and information management
• making decisions and effectively implementing them
• proactive approaches to goal achievement